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Suppliers

The only lubricant-tailored procurement platform

Upgrade your service level and provide your customers with a new procurement experience.

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Marine lubricant procurement create quote supplier
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Functionalities

Lubricant tailored solutions for ambitious suppliers

Discover how Closelink helps lubricant suppliers stay closer to their customers.

Tailored quoting process

Easily submit quotes to customers with automatically pre-filled details. Save time and ensure accuracy with automated entries, minimizing manual tasks.

Live-chat

Chat with your customers in real-time, directly on the platform, with context-based insights at your fingertips.

Easy file sharing

Share important documents directly within the platform. Eliminate the need for endless email threads by keeping all files and communications in one centralized location.

Instant notifications

Receive email and in-tool notifications for new enquiries, orders, and changes. Stay updated and respond quickly to maintain smooth operations and customer satisfaction.

Pre-configured statistics

Access detailed statistics on your customer interactions. Use these insights to make informed business decisions and tailor your offerings effectively.

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Onboarding

Get started with Closelink

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Set up your account

Together with our dedicated Customer Success team, set up your company details, user details, store your T&Cs, your logo and define your global port availabilities.

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Receive first enquiries

Connect with your customers on Closelink and start receiving and managing standardized enquiries and orders through the platform, with all the necessary data at your fingertips.

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Integrate your operations

Let’s discuss the options to integrate Closelink with your existing operating system for seamless data flow, unseen automation and enhanced efficiency.

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Seamless integration

Connect Closelink to your existing ordering system. Provide your customers with a smooth, automated enquiry and order management process for enhanced efficiency and satisfaction.

Emergency support
Emergency support

On-demand sourcing

When a vessel urgently requires supplies in remote ports or on very short notice, time is of the essence. With just one click, Closelink’s on-demand feature provides immediate access to a wide, verified network of regional and global suppliers. Become a part of that network!

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Uninterrupted operations

Provide your customers with a safety net that ensures uninterrupted supplies, keeping their operations running smoothly.

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Reliable partnerships

Showcase your reliability and build long-term relationships by stepping in as a strong partner when it matters most.

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Blog posts

Read recent stories

Learn how leading suppliers use Closelink to better serve their customers.

Company News

Welcome Aneesh to Closelink

In August, Aneeshmon Thankappan joined the Closelink sales team as our Regional Business Development Manager based in Asia. Aneesh has worked in sales, strategic business development, marketing, and project management in the maritime, oil, and gas industry for 20 years.
Partnerships

BW LPG chooses Closelink as new procurement platform

Closelink is excited to announce that BW LPG has joined its marine lubricants procurement platform as a new customer. BW LPG is a globally leading LPG vessel owner and operator.
Partnerships
Integration

StormGeo and Closelink announce new partnership

StormGeo, a leading player in weather intelligence and operational decision support and part of Alfa Laval, has entered into a partnership with Closelink, a Hamburg-based digital bunker platform provider connecting buyers and suppliers. The cooperation brings together the expertise and capabilities of the two organizations to better serve existing and future customers and drive innovation in the maritime industry.

FAQs

Find answers to commonly asked questions by suppliers.

Does Closelink engage in buying and selling physical products, or in negotiating contracts and terms on behalf of customers or suppliers?

No, Closelink is a technology company that provides a procurement platform to connect and facilitates the interaction of buyers and suppliers.

How does Closelink ensure data security?

We use advanced encryption and security protocols to protect your data. Learn more in our Security booklet.

What are the costs associated with using Closelink for a supplier?

Registration on Closelink and the interaction with your existing customers (contractual business) through Closelink is free of charge. For new business generated through Closelink’s on-demand feature, there's a 1.5% fee of the individual order value, with a minimum fee of USD 50 and a maximum fee of USD 1.200 per transaction, payable by the supplying party.

Do I need to install Closelink on my computer?

No, Closelink is a cloud-based platform, so no installation or manual updates are required. Closelink can be entered with any internet browser (e.g. Chrome or Safari) using your login details.

Is there a customer support available?

Yes, our customer success team, building on comprehensive maritime-domain expertise, is available by email, Microsoft Teams and phone to assist customers and suppliers with any queries.

Still have questions?

Contact our support team for further assistance.

Join our supplier network today!

Discover the benefits of partnering with Closelink and serve your clients more efficiently.