The only lubricant-tailored procurement platform
Upgrade your service level and provide your customers with a new procurement experience.
Digital procurement is leading the way
Shipping companies turn to Closelink for greater transparency, compliance, and efficiency in the procurement of marine lubricants. Leading suppliers take the opportunity to upgrade their digital service level, deepening their customer relationship and extending their customer reach.
Automation
Minimize double-entries, work data-based and automate recurring workflows.
Engagement
Engage with customers more easily, context-based and in real time.
Reach
Benefit from new opportunities to interact with your existing and new customers.
Lubricant tailored solutions for ambitious suppliers
Discover how Closelink helps lubricant suppliers stay closer to their customers.
Tailored quoting process
Easily submit quotes to customers with automatically pre-filled details. Save time and ensure accuracy with automated entries, minimizing manual tasks.
Live-chat
Chat with your customers in real-time, directly on the platform, with context-based insights at your fingertips.
Easy file sharing
Share important documents directly within the platform. Eliminate the need for endless email threads by keeping all files and communications in one centralized location.
Instant notifications
Receive email and in-tool notifications for new enquiries, orders, and changes. Stay updated and respond quickly to maintain smooth operations and customer satisfaction.
Pre-configured statistics
Access detailed statistics on your customer interactions. Use these insights to make informed business decisions and tailor your offerings effectively.
Get started with Closelink
Set up your account
Together with our dedicated Customer Success team, set up your company details, user details, store your T&Cs, your logo and define your global port availabilities.
Receive first enquiries
Connect with your customers on Closelink and start receiving and managing standardized enquiries and orders through the platform, with all the necessary data at your fingertips.
Integrate your operations
Let’s discuss the options to integrate Closelink with your existing operating system for seamless data flow, unseen automation and enhanced efficiency.
Seamless integration
Connect Closelink to your existing ordering system. Provide your customers with a smooth, automated enquiry and order management process for enhanced efficiency and satisfaction.
On-demand sourcing
When a vessel urgently requires supplies in remote ports or on very short notice, time is of the essence. With just one click, Closelink’s on-demand feature provides immediate access to a wide, verified network of regional and global suppliers. Become a part of that network!
Uninterrupted operations
Provide your customers with a safety net that ensures uninterrupted supplies, keeping their operations running smoothly.
Reliable partnerships
Showcase your reliability and build long-term relationships by stepping in as a strong partner when it matters most.
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FAQs
Find answers to commonly asked questions by suppliers.
No, Closelink is a technology company that provides a procurement platform to connect and facilitates the interaction of buyers and suppliers.
We use advanced encryption and security protocols to protect your data. Learn more in our Security booklet.
Registration on Closelink and the interaction with your existing customers (contractual business) through Closelink is free of charge. For new business generated through Closelink’s on-demand feature, there's a 1.5% fee of the individual order value, with a minimum fee of USD 50 and a maximum fee of USD 1.200 per transaction, payable by the supplying party.
No, Closelink is a cloud-based platform, so no installation or manual updates are required. Closelink can be entered with any internet browser (e.g. Chrome or Safari) using your login details.
Yes, our customer success team, building on comprehensive maritime-domain expertise, is available by email, Microsoft Teams and phone to assist customers and suppliers with any queries.
Join our supplier network today!
Discover the benefits of partnering with Closelink and serve your clients more efficiently.